Care in Chaos: Frustration and Challenge in Community Care by Roger Hadley

By Roger Hadley

This text-book examines the coverage and organizational context for group care, and includes interviews and case stories, displaying how group care is (or isn't) operating in the parts of deal with the aged, studying disabilities, psychological healthiness and actual disabilities.

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Additional resources for Care in Chaos: Frustration and Challenge in Community Care

Example text

Managers and generalists 41 The future The senior manager was clear in his mind about the immediate reforms he would like to see in the running of the statutory services he had left to achieve improvements in community care. First, individual social workers should be given their own budget and their own patch in which to work. If they managed the job well they should be praised, if they didn't they should be fired. Second, the volume of paperwork should be halved. Third, chief officers should be appointed who are able champions of social services and it should be ensured that all senior managers on the operations side of providing/purchasing should have care backgrounds and qualifications.

There was a strong anti-poverty programme focused on the most disadvantaged sectors, making active use of voluntary sector initiatives. ' Conditions of service for staff in the AD's view were excellent. ' The AD felt that the main influences in running the City's public services were the politicians and the trade unions. Describing her perception of the ethos of the organization she defined it as a 'closed system'. I was quite surprised that many of the management had been born and brought up in the City, been to university in the City, stayed on in the City.

Budgets have become a priority and it is now normal for people to act in this way and ask for a price list first. ' From what he had learned about other independent sector providers he had formed the view 'that a lot of them are not up to the job and I wouldn't want them through my front door. Because, as I say, they've got no policies, no procedures, no insurance, no back-up, and no culture of care'. He thought that there were a lot of concerns about the running of some agencies, for example, in terms of details like insurance cover but also in terms of a lack of any regulations to ensure that they could produce the type of service that was wanted.

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