By Kevin Lewis
Effective, immediately on hand on-line assistance is a demand for present day interactive functions. before, Java program builders were compelled to boost their very own aid approach. that is not important. With the discharge of JavaHelp™, there's a whole and conventional on-line aid method for the Java™ platform.Creating potent JavaHelp covers the most gains and innovations of JavaHelp. It exhibits the way to create a easy JavaHelp approach, arrange aid subject matters, and installation the assistance method in an program. Written for all degrees of Java builders and technical writers, the publication takes a chapter-by-chapter method of development ideas. It imparts an entire knowing of the way to create usable JavaHelp platforms and combine them into Java functions and applets.Topics lined include:
- Understanding JavaHelp
- Creating your first HelpSet
- Planning the JavaHelp project
- Preparing support topics
- Creating HelpSet information and navigation files
- Enhancing the HelpSet
- Using the JavaHelp API for complex presentation options
- Deploying the assistance method on your users
- Using third-party help-authoring tools
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Additional info for Creating Effective JavaHelp (Java Series)
When you write in the active voice, you make something take action on something else instead of the "something else" being acted upon. For example, if you say, "When you select the formatting option, the system displays the formatting screen," you are using the active voice because the user takes action on the system, and the system takes action on the formatting screen. However, if you say, "The formatting screen is displayed when the IT-SC book 50 Creating Effective JavaHelp formatting option is selected by the user," you are using the passive voice because the formatting screen and the formatting option are being acted upon.
Talk with software developers who have conducted their own user studies Software developers are in the same situation as you. They must study the potential users of their software to know how they should develop the application. Sharing information with them provides shortcuts and saves time for the entire development team. Talk with trainers who have taught classes for the users of your software Because of the nature of classroom interaction, trainers probably know the questions most frequently asked by your users.
The language you use for these two audience types and the experience level you assume are completely different. 2 Determining the Audience's Needs Once you have determined your audience, you can define their needs. There are many aspects to consider when defining the audience's needs. You must consider every situation IT-SC book 33 Creating Effective JavaHelp your users are in as they use the software and access its online help. Consider the following factors as you define your audience's needs: Input from users Some companies perform complete needs analyses by talking with potential users of their application.